Terms of service
Suddenly Soap Terms of Service
Welcome to Suddenly Soap! We're a small company with a big passion for handcrafting luxurious soaps using wholesome ingredients. These terms of service ("Terms") govern your use of our website and services. You agree to be bound by these Terms by accessing or using our website.
- About Us
Suddenly Soap is owned and operated by William Merritt/Suddenly Soap LLC. We can be reached via email at info@suddenlysoap.com.
- Acceptance of Terms
By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you disagree with any of these Terms, you are prohibited from using our website.
- Use of Website
You may use our website for personal, non-commercial purposes only. You may not use our website for any illegal or unauthorized purpose or in a manner that violates any laws or regulations.
- Orders and Payment
All orders placed through our website are subject to availability and confirmation of the order price. We reserve the right to refuse any order for any reason.
Payment for orders can be made using the methods listed on our website. We use secure payment processing systems to protect your financial information.
- Shipping and Delivery
Orders will be shipped within ten business days of receipt of payment. Shipping costs will be calculated based on the weight and destination of your order. We will provide you with an estimated delivery date at the time of checkout.
We are not responsible for any delays in shipping caused by factors beyond our control, such as weather conditions or customs delays.
- Returns and Refunds
Due to the handmade and personal nature of our products, we are unable to accept returns or exchanges. However, if you are not satisfied with your purchase for any reason, please contact us within seven days of receiving your order at info@suddenlysoap.com, and we will be happy to work with you to find a resolution.
- Intellectual Property
The content of our website, including but not limited to text, graphics, logos, images, and software, is protected by copyright and other intellectual property laws. You may not copy, reproduce, modify, publish, distribute, or exploit any of the content of our website without our express prior written permission.
- Disclaimer
Our website and its content are provided "as is" and without warranty of any kind, express or implied. We do not warrant that our website will be uninterrupted, error-free, or secure. We are not responsible for any damages that may arise from your use of our website.
- Limitation of Liability
Our total liability for any claim arising out of or related to your use of our website will be limited to the amount you paid for the products you purchased. We will not be liable for any indirect, incidental, consequential, or punitive damages.
- Governing Law
These Terms will be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws provisions.
- Dispute Resolution
Any dispute arising out of or related to these Terms will be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be held in Austin, Texas.
- Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and the remaining provisions will remain in full force and effect.
- Changes to Terms
We reserve the right to modify these Terms at any time. We will post any changes on our website. Your continued use of our website after the posting of any changes constitutes acceptance of the new Terms.
- Contact Us
If you have any questions about these Terms, please contact us at info@suddenlysoap.com .
Thank you for choosing Suddenly Soap!
We hope you enjoy our products!